As Office Administrator at SM, Charlie Bungay provides essential operational support across fire door installations, surveys, and maintenance programmes. She manages property maintenance orders, prepares and tracks installation documentation, reviews supplier quotations, and liaises closely with contractors and colleagues to maintain efficient workflows and resolve issues quickly. Her responsibilities also include scheduling coordination, invoice processing, and maintaining compliance records, ensuring projects progress smoothly from instruction to completion. Her approach is methodical, proactive, and solutions-focused. Recognised for her organisation, attention to detail, and clear communication, Charlie strengthens operational efficiency while upholding high standards of accuracy and compliance. By maintaining clear communication between clients, contractors, and internal teams, she helps ensure expectations remain aligned and projects run smoothly.
